Windows Support Engineer Jobs in Bissau, Latest Windows Support Engineer Jobs in Bissau

Job Family SummaryThe Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. A detailed look at your Job ResponsibilitiesTechnical point of escalation to the first line and second line teams; resolving customer issues, working in collaboration with partners across the business, as requiredLead customer engagements (both technical and non-technical

Job Family SummaryThe Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. A detailed look at your Job ResponsibilitiesTechnical point of escalation to the first line and second line teams; resolving customer issues, working in collaboration with partners across the business, as requiredLead customer engagements (both technical and non-technical

Job Family SummaryThe Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. A detailed look at your Job ResponsibilitiesTechnical point of escalation to the first line and second line teams; resolving customer issues, working in collaboration with partners across the business, as requiredLead customer engagements (both technical and non-technical

· Proficient knowledge of Linux and/or Windows Server Operating Systems· Proficient knowledge of server hardware, networking, backup, and storage solutions· Proficient knowledge of implementing, analyzing, and troubleshooting highly available systems· Proficient knowledge of services and protocols commonly used in hosting environments including but not limited to web servers, database servers, mail servers, name servers such as:o Windows: Server Failover Clustering, Active Directory, IISo Linux:

· Proficient knowledge of Linux and/or Windows Server Operating Systems· Proficient knowledge of server hardware, networking, backup, and storage solutions· Proficient knowledge of implementing, analyzing, and troubleshooting highly available systems· Proficient knowledge of services and protocols commonly used in hosting environments including but not limited to web servers, database servers, mail servers, name servers such as:o Windows: Server Failover Clustering, Active Directory, IISo Linux:

· Proficient knowledge of Linux and/or Windows Server Operating Systems· Proficient knowledge of server hardware, networking, backup, and storage solutions· Proficient knowledge of implementing, analyzing, and troubleshooting highly available systems· Proficient knowledge of services and protocols commonly used in hosting environments including but not limited to web servers, database servers, mail servers, name servers such as:o Windows: Server Failover Clustering, Active Directory, IISo Linux:

Job Family Summary:The Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Responsible for the engineering, design, and development of hardware, software, and networking systems. Provides a fra