Forward-thinking & proficient in all operational areas of Sales and commination with Shipping Companies (e.g. Maersk Line, Safmarine, OOCL, COSCO, WANHAI, YANGMING etc) Dedicated to enhancing revenue, customer loyalty and team efficiency to grow profits and support long-term business sustainability.
Proactive Logistic manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Proactive Freight manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Punctual Deputy Manager looking to obtain a position where outstanding communication and problem-solving talents can be fully utilized. Positive, ambitious, and motivational. Proven background in providing supervision and development opportunities to associates.
Knowledgeable Deputy Manager with extensive knowledge of the retail industry. Solid managerial and communication skills. Gifted in handling tense situations with irate customers.
Provide oversight to existing team members for the collection, organization, analysis, measurement, evaluation and reporting of T&L activities (e.g. performance metrics, SLAs, scorecards, cost models, accruals, payments, rate updates, etc.)
Plan, coordinate and supervise the T&L activities as per agreed Service catalogue.
Organize the work of the existing team in planning and managing logistics, capacity planning / scheduling.
Direct and monitor the track and trace process of order cycle.
Liaise and negotiate with carriers on spot basis.
Resolve any arising problems or complaints. Works within defined processes to determine root causes for
noncompliance and recommend changes for improvement.
Coordinate claims settlement with other functions and resolves straightforward carrier-related customer rejections and incidents, as well as claim recovery.
Research and procure transportation quotations; provide recommendations to manager
Monitor 3PL Partner and Carrier performance and elevate issues to management team
Assist in the gathering and reporting data associated with reporting month Accrual information.
Co-ordination and planning of daily/weekly shipments.
Maintaining records, filing and general administration duties.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
Eliminated functional bottlenecks by streamlining communication channels with all shipping line (eg. Maersk, Safmarine, Cosco, Yangming, Wah-Hai, OOCL etc)
Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.