Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
Roles and Responsibilities
- To manage QMS 9001 -2015 standards amp; compliance
- To manage business process excellence projects.
- Providing leadership to the organization in steering QMS activities including internal Audit Management, Management Review, Change Control amp; Document Control.
- Defining and maintaining the Quality Management System structure to ensure compliance with Emeritus Policies amp; ISO 9001-2015
- Conduct a gap analysis amp; recommend process improvement.
- Taking a lead role in the Quality Management Planning activities to ensure continued compliance, visibility, and appropriate planning for changes impacting the QMS.
- Conduct QMS 9001-2015 training sessions companywide.
- Create company QMS policy, guide organizational members in accessing Management Handbook processes, procedures, and guidelines amp; notify its changes to concerned functions.
- Suggest and implement Formats and records for all processes within the organization.
- Review SOPs, and process maps for all the departments.
- Create an internal audit process amp; define the non-conformity classification.
- Conduct internal audits for all departments amp; share findings amp; improvement plans with the management.
- Managing external certification amp; surveillance audits
- Effective closure amp; submission of findings/nonconformities during external audits•Build amp; train internal auditors within the company.
- Plan and monitor regular activities required for maintenance of ISO 9001:2015.
- Maintaining, enforcing, and managing a compliant and effective QMS for the activities in scope, as well as for effective and lean QMS structures and documents for all processes.
- Ensuring proper audit planning, preparation, and scheduling meets the requirements of internal policies and external regulations.
- Great with Data analysis amp; creating a compelling pitch using data amp; presentation skills
- Proven ability to act as a bridge between the business and IT team, translating business concepts into requirements that are implementable
- Perform other related duties as assigned.
Key skills and qualifications:
- A bachelor’s degree or higher
- Must be ISO 9001:2015 Certified Lead auditor with 5-8Years experience in process auditing
- Must have good communication amp; experience in working with global teams
- Must be working in IT or ITES Company/Domain
- 8 -10 years of full-time professional experience in the deployment of QMS, ISO 9001.
- Should be able to work effectively with people at various levels and functions amp; set the expectations right.
- Must have experience in managing ISO 9001 certification and surveillance audits.
- Must have a good understanding of Gap Analysis.
- Be adaptable to change and a lateral thinker.
- Manage all issues/misalignments before they become escalations.
- Be confident enough to give direct feedback to all team members, including senior management.
- Desired (Not Mandatory): Certified LEAN/ Six Sigma certification
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.