Senior Business Analyst -Salesforce (Hiring for Gojoko Technologies)
Amplifi Capital, India
Job Description
Senior Business Analyst- Salesforce
Salesforce Lightning Platform, Service Cloud, Experience Cloud, administering Salesforce and producing high-grade analytics from the platform itself
Who are we?
We are a fast growing UK-based Fintech scale-up offering full range of financial products (personal loans, credit cards, savings etc.) at the best rates to the UK retail consumers.
With our two brands My Community Finance and Reevo, we have already touched the lives of over 75,000 customers, and extended 0.5bn (Rs 5,000cr) in credit. We have already doubled our balance sheet to 350m (Rs 3,500cr) in 2022 and are currently one of the Top 5 lenders in the UK unsecured personal loans market.
Backed by a $15bn hedge-fund, we have ambitious growth plans in the next couple of years involving launching 3 new products and doubling our portfolio size becoming the biggest player in the UK near-prime market.
As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. With a team from UBS, Credit Suisse, Capital One and Barclays we are over 135 people spread over 3 locations London, Leeds and Noida, with a culture focused around ownership, collaboration and fun!.
We are looking for brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
. Why do we do what we do?
We are all passionate about this industry and our aim is to grow a select group of Community Lenders into network challenger banks offering a viable alternative to high-cost lenders.
Sounds great right? What will you be doing?
We are looking for an experienced salesforce business analyst to join our team
Working with our teams in London and Noida, India, you will be taking the lead in translating business requirements into technical requirements for our salesforce developers.
You will be responsible for defining your career in a financial technology company that provides amazing opportunities for growth and progression
Responsibilities:
- Work with Product Managers to understand and analyze business needs
- Talk with Business and Internal stakeholders and gather requirements
- Refine them and convert them into SF/tech terminologies so it becomes easier for the tech team to pick up
- Solutionize on the Salesforce Lightning Platform
- Help us maintain the in-house loans, and savings platform and build a new credit card platform
- Third-Party stakeholder management
- Document existing systems and processes
- Help us roll out new products /features to internal as well as external end users
- Train operations to use newly launched system processes
- Perform business readiness and impact analysis
- Help developers understand the larger picture
Requirements
Must have skills and experience:
- Minimum 3+ years of hands-on experience on Salesforce Lightning Platform, Service Cloud, Experience Cloud
- Platform App Builder/ Admin / Developer certs
- Demonstrable experience in administering Salesforce and producing high-grade analytics from the platform itself
- Experience operating within an Agile delivery methodology and experience DevOps tooling (e.g., Jira / Gearset/PlantUML)
- Ability to understand and read API docs and specifications
- Excellent verbal and written communication skills
Further desirable skills and experience
- Community Cloud(Experience ) Certification / BA certification
- Fintech Experience in Lending
- Marketing Cloud Knowledge and experience