Technical Support Executive
Walkover, India
Job Description
Walkover is a product based IT startup located in Indore, Central India. We are coders,
designers, writers, gamers, brainstormers, debaters, coffee aficionados, and most
importantly, DOERS. We have built MSG91, India’s renowned A2P messaging platform, serving
5000+ Enterprises, processing billions of messages.
Job Title: Technical Support Executive
Work Location: Walkover Headquarters Indore (MP)
Responsibilities
- Will be responsible for giving Product demo to clients
- Coordinate with teams for the corrections in product and report bugs.
- Support walking customers through solutions through calls/emails/chats.
- Keep analyzing market and competitor's product.
- Guide customers on product features, product selection, configuration and implementation.
- Collect feedbacks and generate ideas.
Requirements
- Excellent Communication Skills
- Should have good problem solving approach
- Should be extremely passionate and self-motivated
- High on patience and fast learner
Benefits
- In-house product development with a chance to try hands on research and development.
- New technology, chance to execute your ideas, Working on future products.
- Ample opportunity to learn and grow.
- Attractive employee benefits and amazing work culture.
- In-house product development with a chance to try hands on research and development.
- New technology, chance to execute your ideas, Working on future products.
- Ample opportunity to learn and grow.
- Attractive employee benefits and amazing work culture
CULTURE
At Walkover, we do what motivates us to do, and more importantly, for everything that we do, we ask ourselves WHY.We don't hire people for work that can be done by machines. We believe in outsourcing; we believe in tools and software; we believe in automation.
The happiness of our team is our priority. No hierarchy; nothing is forced. And, we try to add our bit in making this world better by producing and consuming things in an environmentally sustainable manner.
This is us, this is Walkover.