Operations Executive - Placement Operations
Apna, India

About the Role

• Operations Associate will be a part of the Skilling business vertical within apna. As apna is a jobs marketplace, every skilling cohort, program, or course launched by apna will have assured jobs or placements.
• The Associate will play a crucial role in ensuring that the candidates who are a part of the courses are made to succeed - job placements + meeting career aspirations

Responsibilities

• Owner of the candidates mapped to them from the course
• Assess the profile, skills, background of the candidates
• Train the candidates on a 1-1 basis to ensure they are prepared for the interviews
• Make sure that candidates are adhering to set objectives
• Make sure that candidate experience is maintained in and outside the batch | Reflection NPS
• Building relationships with the candidates, understanding what they need to achieve, strategising and executing plans accordingly
• Manage candidate community, provide active support, troubleshoot queries, and handle escalations

Requirements

Requirements

• 1-2 years of experience in candidates coordination (EdTech background preferred)
• High ownership and accountability
• Willingness to work in a fast-paced and output-driven environment
• Willing to make calls and be responsible for communication as and when necessary

Job Rewards and Benefits