Senior Analyst, Social Insights
Convosphere, India
Job Description
Convosphere is a social-first insights agency, we recognise that the value of global social listening lies in the impact data-driven decisions can make and the cultural relevance required to make them actionable. Through hands-on human-led social data analysis across 100+ languages, and with offices around the world we have unprecedented data access into hard-to-reach markets where we can deliver deep consumer insights that bring our global clients closer to local audiences.
Based in-market, our skilled team of analysts are native speakers of over 100 languages, with a deep understanding of both the cultural and sector-specific context of the language. We have a range of clients, from agencies to direct enterprises, across diverse sectors, such as pharmaceuticals, consumer electronics, fashion and beauty as well as entertainment. These clients are looking to us to share deep cultural insights to answer their business questions, for example: "What do people think of our products or services or those of our competitors? Who are our customers and what does their buying journey look like? How can we find influencers to help market our products?"
As a result of significant recent growth, we are looking for an experienced senior social media insight analyst to start immediately. You will report to the Head of Pharma Insights.
This role is based in Bengaluru, India. We are open to full or part-time work with flexible or agile working arrangements.
Responsibilities
- Write queries to be run through our licensed social platforms.
- Read through the results, tagging and categorising the conversations.
- Understand the client's needs and surface compelling qualitative and quantitative insights to answer their business questions.
- Report back your analysis and insights in excellent written business English and use of PowerPoint.
- Manage client delivery to meet exacting client deadlines.
Requirements
- Have 3 - 5 years of social listening experience with both qualitative and quantitative analytics.
- Have an MBA or equivalent post-graduate degree or equivalent practical experience.
- Experience with or an educational background in pharma.
- Possess excellent written communication skills in English at a native level. You should understand both the language and cultural context with ease.
- Be able to write complex, effective Boolean queries, create bespoke dashboards and provide effective data segmentation.
- Hands-on working knowledge of a social media listening tool such as Talkwalker or Synthesio.
Benefits
Convosphere is an independent, growing business with 160 analysts from all over the world. Founded in 2014 and headquartered in Hammersmith London, we are a varied and fun bunch, all passionate about showcasing the insights that social media has to offer. This is a great opportunity to work in an interesting and varied role for our growing, global business - as our business grows so will your role enabling you to progress your career swiftly.
- Remuneration includes a competitive salary (dependent on experience).
- We are open to the discussion of flexible or agile working arrangements including some remote working and reduced or compressed hours.
You can find out more about us and what we do at https://convosphere.com/.
You can find details of our privacy policy for candidates at https://convosphere.com/careers/privacy-policy-for-candidates/.