Social Media Specialist - Kido Village
Kïdo, India

• The Social Media Specialist is responsible for the day-to-day management of Kido Village’s and Partners’ the Company’s corporate social media pages and Ads on Facebook, Instagram, LinkedIn and other channels.
• Facilitate problem resolution along with other questions. Consistently create an exceptional consumer experience with each contact via inbound / outbound post/tweet/email.

Requirements

• Schedule, update and manage daily/weekly posts across all our social media accounts, under the direction of the Digital Marketing Manager.
• Creating and executing Ad campaigns on Facebook, Instagram, LinkedIn etc.
• Creating campaign reports and analysis on campaign and ad effectiveness
• Create/write content and liaise with different teams to source content for social media posts and long-form blog articles.
• Continuously monitoring /Tracking the reputation of the brand on various outlets, e.g., social media, blogs amp; social communities, consumer forums, etc.
• Manage comments, post reactions etc. by escalating and alerting appropriate colleagues.
• Commenting positively on the most influential/negative forums and comments.
• Discuss and respond and continuously follow up on Plan Strategy and Implementation.
• Manage all review content; monitor other review content and manage inappropriate content
• Track, analyse and make recommendations to account for new or revised content.

The ideal candidate should have at least 2 years of work experience in social media management with a B.A. in English Literature or Bachelor of Management Studies with excellent written English skills.

Job Rewards and Benefits