About us
The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a company that inspires the smart modern-day luxury consumer. We have learnt to dream big, think far, and do what no one thought possible. The Luxury Closet embodies these ideals and aims to build an iconic brand and company that will connect luxury connoisseurs and change the future of luxury shopping.
Our mission is to unlock the best luxury closets in the world and build a seamless and happy experience for sellers. We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 5 Startups in UAE by Forbes Magazine, 100 top companies that are changing the MENA region by World Economic Forum, however, we care less for accolades, than our NPS.
What do we offer?
- A young, dynamic and forward-thinking environment
- Fast paced and very short decision times for changes
- A canvas for you to truly excel
- 99% of uptime on sunshine
About the role
We are looking for an experienced Online Merchandiser who will be playing a significant role in driving sales and conversion, by creating a best-in-class customer experience on site. This role will be reporting in our Merchandising Manager.
Responsibilities
- To manage all pages across all websites, ensuring that all products are displayed in the right way, making it easy for the customer to discover and desire.
- To provide a smooth user experience by ensuring that products are categorized correctly, enabling the customer to find the relevant product quickly; maximizing conversion - every click counts.
- To ensure that all pages are effectively merchandised, identifying best sellers, key trends amp; stories.
- Responsible for the accuracy of all aspects of product, including set up, pricing, categorization, ranking, upsell / cross sell online.
- Improve existing product listings and drive new product launches.
- Optimize web conversion, through product availability, working closely with the Merchandise team.
- To manage and execute all trading and promotional activity on time.
- Carry out daily reviews across all websites, checking product information, categorization amp; placement is correct and set out in a logical way to the customer correct where necessary.
- To initiate and set up weekly reports, capturing relevant KPI data which in turn will assist in improving customer proposition, journey amp; conversion and to drive sales amp; margin.
- Using data captured, test and review online behavior which will drive performance.
- Monitor the market amp; fully understand trends, gaps and opportunities in order to optimize listings, increase traffic and improve conversion.
Requirements
- 1-3 yrs experience in Merchandising, Buying or currently an Online Merchandiser; preferably online.
- Knowledge of luxury fashion brands is a MUST.
- Advanced knowledge of Excel and good knowledge of Microsoft Office.
- Experience using analytic tools such as google analytics is preferred but not essential.
- Strong inter personal skills with an ability to influence stakeholders.
- Good communication skills, a proactive approach and a can do attitude.
- Customer first approach.