Live (Product) Support Engineer
BrowserStack, India

What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

BrowserStack is the innovation leader in the fast growing market for automated application testing. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

Requirements

• Minimum 1-2 year experience
• Basic fundamentals on network theory
• Protocols (TCP/IP, UDP, ICMP)
• Internet protocols (HTTP, HTTPS)
• Terms such as SSL, DNS etc.
• Working knowledge on at least one front end scripting language HTML, XML, CSS, and JavaScript
• Strong verbal and written communication skills in English
• Analytical and problem-solving skills
• Basic technical troubleshooting skills
• Knowledge of tools such as CURL
• Postman
• Charles Proxy
• Fiddler
• Commands like ping, tracert etc.

Job Rewards and Benefits