Operations Manager at MediaMonks, Delhi
MediaMonks, India

We’re looking for an Operations Lead Manager who will support the set up of new teams and work streams in collaboration with our producers and Head of Operations. This role analyses and improves organizational processes, and works to safeguard quality, productivity and efficiency throughout our production cycles. We’re looking for an entrepreneurial soul who comfortably wears different hats and is a stellar problem solver. While making sure that the current teams have everything they need, you’ll liaise with multiple offices to grow and improve processes as well as resourcing and recruitment.

External strategic/operational responsibilities

• You’ll dive deep into the organisation structure to truly understand business needs, identify pain points and map a fitting way of working.
• You’ll define production strategies, write up workflows and dig deep into tooling and system solutions.
• You’ll support the creation of documentation and training materials.
• You’ll help plan calibration meetings and help build great relationships.
• 6 to 8 years of experience

Talent and recruitment

• Work with the producers to recruit the right talent for our teams. Facilitate the progress by selecting, planning, and interviewing, as well as tracking progress globally.
• Handle the onboarding of new employees by tag teaming with HR, facility managers and office assistants.

Support production teams

• Whilst the production team focuses on the day-to-day, you look ahead and prepare the operation for growth.
• Help solve problems and enable great communication between teams.
• Liaise with the operational leads around the world.

Workflows, systems and tooling

• Pinpoint wonderful workflows and choose the right tools and software per project.
• Audit and streamline processes and help to introduce new software if needed.
• Help nurture a positive learning environment.
• Investigate automation where possible.

Requirements

• You have a background in project management, production, digital media amp; operations.
• You’re comfortable doing many different things, all while remaining approachable.
• You like creative problem solving.
• You’re not shy of intensive recruitment cycles.
• You thrive when given challenges.
• You’re interested in supply chain optimization and production efficiencies.
• You’re an independent and ambitious individual who’s also fast and focused.
• You’re OK with a schedule that is flexible and not predictable.

• You want to build international teams.
• You have a strong understanding of digital media and assets

Operate as our Operations Monk

At MediaMonks, you’ll join a young, successful and crazy-ambitious company creative people would kill to work for. You’ll get to do great work with even better coworkers. You can go all-in with our one-of-a-kind company culture, and all-out at parties and winter sports. We even have an epic lunch and a next-gen pension fund. If you meet and exceed this profile, stop playing on your phone and send us your best application so far.

Benefits

MediaMonks is an equal opportunity employer and is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

Job Rewards and Benefits