Team’s charter
VIE Key role is adhere the task given by Lead and commit as per Voice Requirement
Here are the key activities that the team will be handling.
- Install and configure network components including Servers, Firewall, L2 and L3 Switches.
- Connectivity and testing PRI Lines
- Troubleshooting - Servers, PRI, Firewall
- Setting up end-to-end monitoring for all the infrastructure services
What will you be doing?
- Implementing infrastructure deployments.
- Server installation and configuration with all applications necessary for outbound and inbound calling
- Troubleshooting all servers related issues including call applications
- Firewall installation and configuration with all compatible rules
- Troubleshooting all firewall related issues including network latency.
- Escalating to required stakeholders meaning vendor, Internal
- PRI Lines to be tested and connected to the Server for application engg to take over
- Build monitoring dashboards for all locations.
Expected skill-set and competencies
- 2 to 4 years of Experience
- Server, RAIDConfiguration - Preferably DELL Servers
- Network Basics
- Firewall ( Fortigate, Sonicwall, Checkpoint, Cisco Pix) any one is must.
- Linux Knowledge (CentOS, RedHat) any one is must.
- Asterisk Knowledge (value added)
- Bash / Shell Scripting (value added)
- VoIP Fundamentals ( SIP, H.323) (value added)
Educational Qualification:
Bachelor degree must in any domain (Computer Science - added value)