Tele Sales Manager : Raipur (Immediate Joiner Only)
Alotus Infotech, India

We are looking for an enthusiastic TELESALES MANAGER to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

• Setting up telesales team.
• Training junior telesales staff.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing the telesales team and assisting junior staff.
• Monitoring the performance of the sales team.
• Setting weekly and monthly sales targets for self and team and achieving those targets.
• Maintaining customer relationships.
• Handling escalated customer complaints.
• Compiling and presenting lead and sales reports daily, weekly and monthly.
• Go the extra mile to meet sales quota and facilitate future sales

Requirements

• Proven experience as telesales manager or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• · Must be Graduate and computer proficient. CRM software experience is must and telephone systems
• Good verbal and written communication skills (both Hindi and English).
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Diploma or MBA will be a plus

Job Rewards and Benefits