1. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
2. Leading ongoing reviews of business processes and developing optimization strategies.
3. Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
4. Conducting meetings and presentations to share ideas and findings with Internal and External Stakeholders.
5. Performing requirements analysis.
6. Documenting and communicating the results of your efforts.
7. Effectively communicating your insights and plans to cross-functional team members and management.
8. Gathering critical information from meetings with various stakeholders and producing useful reports.
9.Working closely with clients, technicians, and managerial staff.
10.Performing user acceptance testing.
11. Managing projects, developing project plans, and monitoring performance.
12.Updating, implementing and maintaining procedures.
13. Prioritizing initiatives based on business needs and requirements.
14. Serving as a liaison between stakeholders and users.
15. Managing competing resources and priorities.
16. Monitoring deliverables and ensuring timely completion of projects.