Senior Executive/ Executive Product Risk Operations
Junglee Games, India

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 9, 2021
Last Date
May 9, 2021
Location(s)

Job Description

As a Senior Executive/Executive PRO, you will lead by example by proactively anticipating issues, minimizing fraud exposure, and counteracting payment fraud while providing support to Customer Services to resolve payment queries. Ensuring even workload distribution, you will determine fraudulent activity and act according to set internal procedures.


RESPONSIBILITIES

  • Investigate suspicious activities/play and behaviors that could pose a risk to our company.
  • Proactively detect and prevent fraud and activities like multiple IDs, money laundering, and collusion that violate our Terms of Service.
  • Ensure that the processes, procedures, and communication with players are within the applicable norms and in line with the overall risk management strategy.
  • Analyzing the behavior of new users and old users for identifying new patterns that may help in the early detection of risk.
  • Maintain a fair playing environment by ensuring proper implementation and execution of all risk management systems and processes.
  • Maintain high levels of confidentiality and data security standards.

Requirements

  • Should be willing to work any shift since the role is for our 24X7 service.
  • Good knowledge of the online gaming industry.
  • At least 3 years’ experience in a similar role.
  • Ability to investigate and understand risk factors. Ideally should be experienced in playing card games.
  • Excellent written and spoken English skills.
  • Advanced analytical skills and attention to detail.
  • Should be a team player with a can-do attitude.


About Junglee Games

Junglee Games is a leader in the skill-gaming space, with over 25 million users. Founded in San Francisco in 2012, and funded by top-tier Silicon Valley VCs, Junglee Games is the fastest-growing skill-gaming company in the world. Some of our notable games are Junglee Rummy, Eatme.io, Junglee Teen Patti, and Howzat.

With teams in 7 countries, Junglee is 350+ people strong and has close to doubled in revenues and headcount every year. With YOY growth of 80-100% and high protability, Junglee will see close to $600 million in gross transaction volumes in FY19-20 and scale to 50 million users.

Our team has worked on international AAA titles like Transformers, Real Steel, Mech Conquest, and Dueling Blades. Our designers have worked on some of Hollywood’s biggest hits, including the movie Avatar.

Junglee is not just a gaming business - it is a blend of data science, innovation, cutting-edge technology and, most importantly, a values-driven culture that is creating the next set of conscious leaders.

Our mission is to build entertainment for millions of people around the world and connect people through high-quality games with customer delight.

Junglee Games is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits

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Job Specification

Job Rewards and Benefits

Junglee Games

Information Technology and Services - Bissau, India
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