About the Company
ETON Solutions is a third generation wealth management technology firm developing and offering the most comprehensive, integrated wealth management platform for the family office and multi-family office market. The firm was founded based on deep domain expertise in the family office field supplemented by strong systems development and client service teams.
For More details visit?: https://eton-solutions.com/
POSITION SUMMARY (Key tasks and outcomes):
Atlassian/Jira administrator to support our cloud application suite. This position is responsible for supporting, maintaining, and extending our Atlassian suite. Within this role, you will directly affect process implementation, integrate Atlassian products with other internal applications, and drive efficiencies for our organization.
Job title:- JIRA Admin
Primary Tasks/Activities:
- Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Jira Service Desk)
- Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
- Develop and compile training materials based on the department’s needs.
- Create, maintain, and support dashboards and advanced filters for end users reporting capabilities.
- Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
- Devise, test, and deploy integration's between Atlassian products and other internal tool chains (Azure DevSecOps, Bitbucket, Confluence with ServiceDesk etc)
- Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities.
- Research and implement new approaches on Jira and Confluence usage
- Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support
Good to have knowledge on the below:
- 3 years’ experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
- Strong knowledge and familiarity with JQL
- Very strong verbal and written communication skills
- Working knowledge of both Scrum and Kanban methodologies
- Experience extending Atlassian products via code development is preferable
- Experience directly integrating Atlassian products with other systems is preferable
- Knowledge of script runner is a plus
POSITION REQUIREMENTS
Knowledge Components:
- Proficient in working with JIRA Service Desk.
- Proficient in working with Confluence
- Proficient in integration of Jira ServiceDesk and Confluence
Experience (Years and types):
- Should have 4+ years of overall experience
- Working knowledge with Atlassian Products
- 3+ years of strong jira admin experience
Education Levels/Credentials:
- Must have a bachelor’s degree in Computer Science (or equivalent experience) / Bachelor's in Engineering ( Tier 1 college)
Skills and Abilities and Other Characteristics:
- Enthusiastic team player who enjoys both strategic and hands on work
- Ability to analyze problems and develop creative solutions to complex product issues
- Strong interpersonal, communication, and the ability to work effectively with all levels of employees
Physical Work Environment:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.