Provide the client with ServiceNow development Best-Practices Advice and assist in their implementation
Coding, testing, implementing, maintaining, and supporting changes in the application - Core system configuration
Deliver ServiceNow development consulting services based on the Client's ServiceNow release plan, including all modules implemented by the client
Conduct Technical Analysis on the ServiceNow applications and modules
Identify system deficiencies and improvisation opportunities and recommend solutions
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Develop User Stories for ServiceNow releases and ServiceNow Design Documentation
Develop Custom Code for ServiceNow application modules
Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus
Code and configure interfaces between ServiceNow and other systems
Create and update Documentation for ServiceNow code and configurations
Work as part of an agile team developing, designing and implementing new application modules, workflows, and catalog requests
Address problems of systems integration, compatibility, and multiple platforms
Participate in ongoing production support and end user support
Requirements
Hands-on design, development, and deployment experience with the Service-now platform
Experience of implementing data loads, inbound and outbound API integrations, catalog items and workflows within ServiceNow
Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB amp; Asset)
Ability to write JavaScript code that are easy to read, follows standards with extensibility and write AngularJS widgets for the Service Portal
Proficient in UI policies, UI action, workflow, business rule, client scrip
Validated experience to train users and analyze new SNOW functionality requests.
Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc )
Awareness of ServiceNow service-management suite
SNOW administration experience
Understanding of ITIL v3 processes
Worked in collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge solutions
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills
ServiceNow Dev / Admin Certification
Experience in development of custom modules
Experience in other modules viz. Project Management,etc.