Own the end to end insights creation-to-consumption lifecycle, leading business problem definition, hypotheses formulation, designing and delivering the solution
Deliver on the insights across the traditional BI to advanced analytics, depending upon the business need.
Design and deliver the insights solutions in a hands-on manner as well as leading a small vendor team
Engage broadly with stakeholders amp; business team leaders to structure and prioritize business problems where insights can have the biggest impact.
Be a hands-on technical lead who can own, drive and develop an Advanced Analytics Insight from inception to release.
Apply advanced analytics concepts in the realm of Classification, Regression, Forecasting techniques to yield futuristic rich and bold insights.
Design holistic solution architectures for complex business problems across reporting ecosystem. Synthesize, merge and transform the existing Insights capabilities with the new experiences
Lead the next generation Analytics and BI experiences as a self-serve capability and modernized user experience.
Ensure high quality, adherence to standards and best practices, high performance, and scalable, repeatable processes and deliverables.
Bias towards action by creating a contextual business narrative based on deep business understanding
Develop strong narratives that are grounded in business realities and can connect the dots seamlessly
Act as an evangelist and catalyst for insights innovation, aligned to the tactical and strategic business initiatives.
Collect and analyze delivery and system data needed for technical and executive reviews (e.g. KPIs, system metrics, SLA achievement)
Monitor system engineering metrics (e.g. backlog of cases, Field Retrofit Orders, critical patches, change control management, special handling audits, siteID management)
Leverage and continuously improve e templates to create clear customer presentations and reports (e.g. monthly service reviews, customer support plans, system health reports) that will be presented by the SEM to the customer
Perform financial management tasks to support invoicing, project resourcing, and financial governance of projects
Contribute inputs needed for customer success plans to achieve customer desired outcome
Support the day-to-day business with reports, analysis and insights based on our current datasets
Support critical incident resolution
Support customer escalations cross-departmentally with communications to Deloitte leadership
Support post-critical event reviews focused on root cause analysis and corrective actions
Requirements
Expert in BI
Expert in cloud analytics
Design holistic solution architectures for complex business problems across reporting ecosystem. Synthesize, merge and transform the existing Insights capabilities with the new experiences
Lead the next generation Analytics and BI experiences as a self-serve capability and modernized user experience.