Subjct Matter Expert - English
Toppr, India
Job Description
ABOUT THE ROLE
Toppr is looking for a Subject Matter Expert in its Knowledge Team. As a Subject Matter Expert, you’ll clear students' doubts and help them improve their understanding. Manage a team of freelancers to ensure a seamless experience for the students using our platform. Training of freelancers and providing them regular feedback on their doubt solving skills. So, if you are student-centric and driven to change the way we look at education, then we’d love to talk to you!
WHY SHOULD YOU JOIN TOPPR
Work with the best: Learn from leaders who have built Toppr from the ground up. Work with down-to-earth, highly experienced, and insanely ambitious colleagues.
High-growth startup: Over the last 3 years, Toppr has grown over 50x, and we aim to grab a big chunk of this ever-expanding pie.
High-growth industry: India’s online education industry is an ever-expanding pie and is poised to grow to $2 billion in 3 years.
As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to make Toppr a $10B company.
Complete ownership: Have the freedom to design and manage a process for content development. Be responsible for understanding students’ needs and create high-quality content to meet their students.
HOW YOU’LL RAMP
In First Week
Understand Toppr’s journey, its values, and mission
Understand the doubt solving process and its details
Spend time with the different vertices of the Knowledge team, to get up-to-speed on Toppr’s offering, its competition, and future outlook.
By Day 30
Define the objectives and key results (OKRs) that Toppr’s knowledge strategy must achieve. Coordinate with the team and manage the roadmap for content development.
Collect students’ feedback, understand their learning needs, and focus on improving user performance
Manage freelancers - onboarding, task allocation, review, and feedback.
By Day 90
Watch your work make an impact beyond your domain by exploring all the works in the team
Define metrics and analyze data to measure engagement levels and performance of freelancers
Nurture your team to move to the next level.
KEY QUALIFICATIONS
PhD/Masters/Bachelors in respective subjects or Engineering / Medical / relevant degree with strong subject knowledge.
Have excellent spoken and written communication skills WHO
YOU ARE To be successful in this role, you’ll need to have the following skills:
Collaboration: Liaise with all teams to provide high-quality user experience.
Humility: An approachable individual who is able to form strong and long-lasting relationships.
Motivation: Ability to work under tight deadlines. Demonstrate a positive, ‘can-do’ attitude.
Data-driven: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable strategies.
ABOUT TOPPR
Toppr is India’s leading ed-tech company with a mission to make learning personalized. Our adaptive after-school learning app for classes 5th to 12th is used by over 14 million students. Along with the learning app, our School Operating System (School OS) and the recently Launched Toppr Codr product, provide students with the complete in-school, after-school and co-curricular learning ecosystem. We have the widest syllabus coverage with over 20 subjects, 20 boards, and 60 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, Kaizen and Foundation Holdings.