Sales Associate (Ed-tech)
Buildkonnect, India

We are seeking a talented and dynamic Sales Associate in Mumbai for a fast-paced, mission-driven company that is looking to change the way students learn in today’s world. Our client is an ed-tech startup whose mission is to personalize education amp; learning, empower masses for greater achievements and to unlock maximum potential for all students.

The role overview: The role of a Sales Associate is to achieve excellent customer service, while consistently meeting the sales goals.

Key Responsibilities:

• Actively seek out customers amp; Assess customers needs
• Assess customers needs and provide assistance and information on product features
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Ensure high levels of customer satisfaction through excellent sales service
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross-sell products
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements to succeed:

• Proven work experience as a Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with a customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus

Job Rewards and Benefits