Jira Service DeskProfessional
Trantor Software, India

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 25, 2021
Last Date
Apr 25, 2021
Location(s)

Job Description

About Trantor

Founded in 2009, Trantor is a leading software services company headquartered in Menlo Park, California. We deliver innovative technology solutions which enable our clients to achieve their business objectives holistically keeping the big picture in the front and center.

People working at Trantor practice pragmatism in software engineering and focus on customer success. This has led to extremely positive long-term working relationships with our clients and solution partners. They participate in different forums at Trantor to solve complex business and algorithmic problems across business domains. They also actively participate in and nurture the local tech communities.

Please visit https://trantorinc.com for more details.

Requirements

As as Jira administrator,Here's what you will Do:

  • Create projects in development from production Instance
  • Localise the bespoke projects for specific new customers
  • Promote bespoke projects in Test environments and promote into Production (Customer Specific Ticket project, with Bespoke Incident workflow, Bespoke Service request workflow)
  • Migrate Test Confluence system to production and secure space
  • Support resolution of any defects found in final testing
  • Provide technical support to reports and landing dashboards

As as Jira administrator,Here's what you will bring :

  • Administering JIRA Service Desk, JIRA Scripting and JQL.
  • Excellent Technical understanding of JIRA Development
  • Extension for Jira Service Desk Dynamic fields
  • Jira Misc Workflow Extensions
  • Refined and JSD customer portal configuration
  • Customer Organizations
  • Groovy
  • Linkage to Confluence, incl. Confluence Macros
  • Advanced SLA reporting and dashboards

Job Specification

Job Rewards and Benefits

Trantor Software

Information Technology and Services - San Jose, United States
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