BPO Inbound Voice Process
Nkb, India

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
High School or equivalent
Total Vacancies
1 Job
Posted on
Mar 23, 2021
Last Date
Apr 23, 2021
Location(s)

Job Description

  • For more info Contact Employer 96-43-25-90-26
  • Contact customers daily in manual and dialer environment
  • Meet required productivity metrics, i.e. call volume levels
  • Meet required criteria for call quality standards.
  • Perform customer service functions by responding to inquiries and complaints.
  • Adhere to Customer policies.
  • Maintain customer relations with a high degree of internal and external customer service.
  • Possess effective problem solving skills to ensure timely problem recognition and resolution
  • Using company guidelines to agree a solution to resolve the arrears

For more info Contact Employer 96-43-25-90-26

gt; Candidate Should Have Excellent Communication Skills

gt; Candidate Should Have Basic Computer Knowledge

gt; Candidate Should Have Inclination Towards Customer Service

gt; Candidate Should Have Customer Centric Approach

gt; Candidate Must be Willing To Work In 24x7 Shifts

Perks and Benefits

PF :: Cabs (As Per Company Policy and Process) :: Other Benefits


Benefits

Incentive

Job Specification

Job Rewards and Benefits

Nkb

Information Technology and Services - Delhi, India
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