Product Manager - Zoho
IMMO, India
Job Description
We are IMMO, a real estate fintech disrupting residential real estate. IMMO makes buying, selling and renting an easy, hassle-free experience. We are building Europe's largest residential fintech platform for institutional investors to enable programmatic real estate investment at scale, unlocking the residential asset class. For sellers, we provide a quick and transparent sales process with a guaranteed offer in 48 hours and our renters enjoy high quality and newly refurbished properties with excellent service.
Founded in 2017, we’re a fast-growing start-up and have received significant institutional and venture funding backed by top European and Global VCs. The team includes serial entrepreneurs and industry leaders with experience from McKinsey, Goldman Sachs, Blackstone, Uber, Amazon, Procter amp; Gamble, BlackRock, Morgan Stanley, Google, WeWork, etc. and we are looking for talented people to join us on our mission.
We put data at the heart of decision making and believe that opinions don’t affect facts, but facts affect opinions. We are straightforward, open-minded, creative and not afraid to challenge others. If this sounds like you too read on!
Job Summary:
The Zoho Product Manager role will be based out of India and will have end to end responsibility to scope and deliver projects in Zoho or any of its products across one or more business functions. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. If you’re also confident and have a knack for knowing what ideas will and won’t work, we’d like to meet you.
You will guide the design, user interface, and technology integration of projects; with data as the centre-piece of every transaction at IMMO. Using your expertise on industry-wide trends you will also act as a business advisor and realise tech-driven new business opportunities.
Responsibilities:
- Work with our implementation partners to create and maintain customised Zoho solutions
- Conduct research to identify customer needs and business gaps and competitive opportunities
- Integrate Zoho solutions (process, data, workflows etc.) with other SaaS products through API or otherwise, incl. Internal integrations with in-house products
- Constantly collecting information and data from inside and outside sources to inform product direction
- Translate business requirements into project plans, with full understanding of responsibility within initiatives across the organization
- Perform quality assurance testing and controls on product
- Build a technical understanding of the existing product setup to contribute to design decisions
- Design and build reports based on user requirements
- Work directly with functional leads and market teams on identifying challenges, and translate that to product functions and features
- Produce and review product requirements documents (PRD) and relevant documentation to through the product lifecycle.
- Proactively draws peers or leads into the problem-solving, refine product propositions through modelling, process definition and operational optimizations and sets up discussions so that the time is spent as efficiently as possible
- Own the process for releases, push the organisation to make sure projects can be delivered on time, and proactively sound the alarm if things are delayed
- Drive business objectives and be responsible for KPIs deliveries and suggest ways to track product use and impact on end users
- A deeply analytical mindset and track record for evidence-based data driven decisions whilst also building business intuition around the product
- Frequently challenging oneself to raise the level of insight or impact on the product
Requirements
- Distinctive work experience with the Zoho suite, particularly Creator and CRM with at least 4 years of hands-on experience in delivering end to end solutions
- A passion for using different data inputs (user insights, stakeholder feedback, and analytics) to solve the most important problems
- Familiarity with Jira and Confluence to keep work visible and stakeholders informed
- Experience in product lifecycle management and familiarity with Agile and Scrum framework
- Strong interpersonal skills
- Passionate about conceiving, creating and designing useful, innovative products
- Self-starter with an eye to look out for business problems or product flaws and coming up with creative solutions
Benefits
- Flexible leave policy
- Flexible working policy, we believe that work is something you do not when you have to do it
- Mental Health Assistance
- A truly collaborative culture where the best ideas win, not the person with the most senior title
- The ability to figure out y