Toppr is looking for a Mentor in its Sales Renewals team. As a mentor, you’ll schedule and conduct structured counseling sessions with students to understand their learning needs. You’ll prospect, retain, build, and strengthen Toppr’s customer base by being accountable for the renewal of its subscription. To do so, you’ll ensure that you’re there for the customer every step of the way, which includes understanding their queries and coordinating cross-functionally to get them resolved. You’ll be responsible for organizing seminars, workshops along with other business development activities.
Requirements
KEY QUALIFICATIONS
HOW YOU’LL RAMP In First Week.
Spend time with the HR, Talent Acquisition, Marketing, Product, and Sales teams to get up-to-speed on Toppr’s offering, its competition, and future outlook. By Day 301. Understand Toppr’s journey, mission, values, future outlook, and footprint across India.
2. Carry out at least 4-5 counseling sessions/day with students and their parents at their homes.
3. Become an expert at understanding students’ experience with Toppr and ensure that they are happy with their personalized learning experience. By Day 90
4. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
5. Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
6. Dig deeper and pick a project that matters to Toppr and its success. By doing so, you’ll be solving problems on a pan-India level.
Benefits
WHY SHOULD YOU JOIN TOPPR