Customer Engineering - Manager
BrowserStack, India
Job Description
What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!
BrowserStack is the innovation leader in the fast growing market for automated application testing. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel. We are looking for smart, innovative, and driven people to join us on the journey to creating the next great B2B SaaS company.
Reporting to the Manager, Solutions Engineering, you will be part of a growing, high-performing team that partners with sales to deliver revenue growth. You love technology in all forms and live on the bleeding edge of agile software development and testing technologies. You enjoy solving hard problems and are a born collaborator. This is an extremely hands-on position in a typical start-up environment, so we are looking for motivated self-starters who aren’t afraid to roll-up their sleeves and contribute across the entire sales cycle.
Requirements
- Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on the revenue plan with the account team; develop strong relationships with engineering and QA teams at all levels within the customer organization, becoming their trusted advisor
- Lead pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support and ongoing client relationships
- Design and lead comprehensive discovery sessions in the sales cycle mapping out the prospect’s unique workflows, technical architecture, and organizational goals leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
- Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
- Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights
REQUIREMENTS
- Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on the revenue plan with the account team; develop strong relationships with engineering and QA teams at all levels within the customer organization, becoming their trusted advisor
- Lead pre-sales engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support and ongoing client relationships
- Design and lead comprehensive discovery sessions in the sales cycle mapping out the prospect’s unique workflows, technical architecture, and organizational goals leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
- Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
- Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights
Benefits
- Health, dental and vision are 100% paid by company
- Daily catered lunches
- Healthy snack and beverages
- The chance to join and grow with a rapidly growing company