Manager, Master Data Management
Reputation, India

Reputation is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.

We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do.

Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place!

Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list, Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management in G2’s Summer 2020 report.

Reputation has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google, Facebook, JD Power, Amazon.com, and Web.com. Altogether, these partnerships amplify Reputation's credibility in the industry and provide new opportunities for innovation.

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Warren Buffett

• We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
• Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
• The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
• We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
• Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

The Manager, MDM has a strong customer service mindset to support cross-functional business partners while enforcing compliance with internal controls and efficient processes. The role drives new policies and procedures based on best practices, taking a holistic end to end process approach. The ideal candidate is a team player with a great can-do attitude who is eager to improve all areas of accounting operations, has a high attention to detail, and a desire to improve current processes to align with best practices.

• You are a very diligent and knowledgeable manager who can handle a large volume of information from multiple sources to reconcile and build a common understanding of data across the organization.
• You have good exposure to multiple technologies and a successful record of designing and building some creative solutions to help the organization become more sophisticated in its use of data, automate business processes, and improve overall effectiveness of digital solutions.
• You have experience performing business analysis, documenting requirements, and implementing solutions on industry-standard MDM and data governance platforms.
• Lead the strategic vision, roadmap, and execution for Master Data Management (MDM) and Data Quality to improve the completeness, consistency, and accuracy of data across key systems and all master data domains.
• Establish and maintain the Master Data platform (business and functional configurations) and processes to synchronize data across systems.
• Partner with IT colleagues to drive technical enhancements and support Work with various teams across the enterprise to champion the development and deployment of a data quality management process that results in measurable improvements.
• Drive data quality management efforts, policy creation, and adoption planning and implementation with business partners; define methods f

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