Team Lead - Ad Operations

Team Lead - Ad Operations
Criteo, India

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 22, 2021
Last Date
Mar 22, 2021
Location(s)

Job Description

Who we areAt Criteo, our culture is as unique as it is diverse. With offices around the world, our incredible team of 2,600 Criteos collaborates to create an open amp; inclusive environment. We work together to achieve our goals, push boundaries, and be impactful. All of this supports us in our mission to power the world’s marketers with trusted amp; impactful advertising.

The Ad Operations team is responsible for setting up and managing marketing campaign configurations to ensure streamlined execution of our advertiser and publisher ad delivery. As a Team Lead Ad Operations, you will be leading a team of AdOps based in Gurgaon. You will be responsible for hiring and managing people. You will focus on quality of delivery as well as track and manage the key performance indicators; work very closely with and will get requests cascaded from the client facing teams (Technical Solutions, Creative Services and Account Strategy) who transform business needs into technical configurations.
What you’ll doAPAC shift
  • Build up and manage the workflow about technical configurations on your services, prioritize and allocate tasks between the team members when necessary
  • Escalate team or individual concerns to the related teams or individuals in a timely manner and as appropriate
  • Create an inspiring team environment with an open communication culture
  • Be in charge of the queue management directly assigning tickets to team members where necessary
  • Supervise workloads, planning and allocating resources to ensure everything runs smoothly
  • Look into the training needs required within the team and ensure that proper training and knowledge sharing takes place within the team
  • Hire additional team members and be responsible for successfully onboarding them
  • Closely monitor team’s KPI and provide weekly or monthly report to management and commercial stakeholders
  • Work closely with internal teams in the Commercial or Operational departments and build a strong and collaborative relationship with them
  • Work together with leads supporting EMEA and AMER regions to ensure continuity and harmonization of AdOps processes and workflows
  • Actively participate in the development of our business process by providing the best solution at the right time
  • Mentor and develop team member, ensuring they focus on the right priorities and get support when needed
  • Recognize the top performer in the team and reward them accordingly.
  • Work on the half yearly and yearly goals and support the team to accomplish the goals.
EMEA/AMER Shift
  • Work in different shifts which includes night shift.
  • Work together with leads supporting EMEA/AMER/APAC regions to ensure continuity and harmonization of AdOps processes and workflows
  • Build a partnership with the local AdOps department in EMEA and AMER to keep contact with changing local needs and adapt to them
Who you are
  • +5 years of experience with at-least 1 years of experience in people management.
  • Experience working in a global context, with remote stakeholders operating in different time zones and regions
  • Strong people management and communication skills
  • Workflow management skills ensuring that internal and external teams meet deliverables on time and under budget
  • Analytical skills Efficiency-driven mindset and approach
  • Experience of working directly with 3rd Party rich media vendors such as DoubleClick, Sizmek and Flashtalking.
  • Knowledge of ad serving and ad server(s) on multiple platforms
  • Understanding of current digital advertising offerings and products.

At Criteo, we are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed.
Criteo collects your personal data for the purposes of managing Criteo's recruitment related activities. Consequently, Criteo may use your personal data in relation to the evaluation and selection of applicants. Your information will be accessible to the different Criteo entities across the world. By clicking the "Apply" button you expressly give your consent.

Job Specification

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Criteo

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