Product Manager (Full Time, Remote)
Hike, India

At Hike, we’re building the Rush Gaming Universe

To know more, check out work.hike.in

The Hike Code is our cultural operating system. It is our set of values that guides us operationally on a day-to-day basis. We have 9 core values:

• Top Talent in Every Role Both a quest for greatness amp; shared values are important to us
• Pro-Sports Team Strength-based, results-driven with a "team-first" attitude
• Customer Obsession We exist to delight our customers
• Innovation amp; Make Magic Courage to walk into the unknown and pioneer new fronts
• Owner not a Renter Proactive amp; radically responsible. Everyone is an owner
• Think Deeply Clear mind, obsession to simplify amp; data-informed
• Move Fast Ruthless prioritization amp; move fast
• Be curious amp; keep learning Curiosity to acquire new perspectives, quickly
• Dream Big Courage to climb big mountains

Skills amp; Experience We're Looking For:

• You have 4+ years of experience in delivering and scaling highly successful and innovative consumer Internet products with stellar design taste, creativity, and product instincts. | Top Talent in every role
• Prior experience in enhancing customer satisfaction and loyalty through effective retention strategies | Customer obsession
• You are steady under pressure in a fast-paced environment, capable of quickly and clearly prioritizing both your time and that of your organization and finding creative ways to get things done | Top Talent in every role
• Strong analytical skills, capable of interpreting complex data and utilizing insights for strategic decision-making | Top Talent in every role
• Strategic mindset with the ability to contribute to the formulation and execution of product strategies | Think Deeply
• Excellent communication and collaboration abilities to effectively work with diverse teams, including developers, marketers, and analysts | Pro-Sports Team
• Self-directing individual who proactively solves problems and anticipates needs, contributing to an environment of continuous learning I Be curious and keep learning
• Any prior experience of driving retention strategy for a Gaming company would be a plus | Top Talent in every role
• You understand and value bringing joy and a sense of creativity to your day-to-day operations | Innovation amp; Make Magic

You Will:

• Strategy Develop and execute a comprehensive product strategy focusing on enhancing customer satisfaction and loyalty while minimizing switching costs
• Planning amp; Operations Lead the ideation, design, and implementation of features and initiatives aimed at improving retention metrics and reducing customer churn
• Collaboration Work closely with cross-functional teams to ensure alignment between product features and the overarching retention strategy
• Optimization Continuously optimize user journeys to increase Customer Lifetime Value (LTV) and reduce customer churn rates
• Product Execution Write clear and actionable product specifications, and effectively communicate ideas to the team for implementation
• Analytical Skills Monitor key product metrics and performance indicators, especially for product launches. Based on this, identify areas of improvement and implementation strategies to address them effectively
• Innovation Establish processes for continuous improvement, encouraging teams to seek and implement innovative solutions to enhance retention and reduce switching costs

Benefits We have tremendous benefits amp; perks. Check out work.hike.in to know more

Job Rewards and Benefits