Sales Team Leader (INDIA) Forex/Trading
Zeal Group, India

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North amp; South Africa, Middle East and South America, with our Technology hub located in Cyprus

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration

What you’ll be doing:

• Maintain customer experience through team member interaction and products presentation.
• Develop and train India sales team members by conducting daily sales observations, weekly reports and meetings.
• Execution of company standard sales process and procedure.
• Mentor and train sub-ordinates to become top performers and product experts in order to grow customer base.
• Follow up on CRM records and make sure it is always updated.
• Maintain knowledge of new products, offerings, and company promotions for targeted customer.
• Ensure India sales team is meeting KPI’s on daily, monthly, quarterly basis.
• Demonstrate teamwork by assisting and cooperating with co-workers as needed
• Maintain confidentiality of company and all customer records.
• Represent company in areas of public relations like expos, company events, etc.
• Achieve needed results and a high level of sales performance.
• Assist CS team in maintaining KYC documentation.
• Oversee and ensure compliance of all sub-ordinates.
• Conduct Quality Assurance call reviews in a timely manner to better coach the team.
• Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
• Ensure sales team is achieving sales targets including:

1. No. of Accounts (Lead to Account)
2. No. of Funded Accounts (FTD)
3. Gross Deposits.
4. Client Satisfaction.
5. No. of daily calls.
6. Quality of calls.

Requirements

What you’ll need:

• Degree holder of any business-related disciplines.
• Minimum 5 years of working experience in sales and/or business development for FOREX/ Financial industry, exposure in India or other SEA Market is preferrable.
• 2-3 years of proven successful record in leading a sales team.
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to act with integrity and professionalism
• Proficient with Microsoft Office Suite or related software

Benefits

• Will be shared during interview

Job Rewards and Benefits