Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
We are looking for a Product Manager to join our core product team. In this role, you will be responsible for delivering best-in-class user experiences for cashless convenience with parental controls and valuable financial education. Working with Marketing, Data, Risk, Compliance, Design, and Engineering teams, you will use an evidence-based approach to understand current customer and market behaviours, identify new opportunities, and launch new solutions to grow the business.
This is the perfect opportunity for someone passionate about building innovative products - you’ll be expected to develop strong opinions about Greenlight’s competitive positioning and lead us towards strategic opportunities that provide superior solutions and experiences to families. You’re a great fit if you have a strong drive to solve and prioritise customer needs in a way that is viable for our core business. The ideal candidate will have experience with the entire product development lifecycle - learning quickly and iteratively through Product Discovery, and coordinating continuous delivery of value through an agile Product Delivery cycle. You will have experience quickly identifying customer problems and driving decision making through customer empathy, qualitative and quantitative analysis, and AB testing. What you will be doing:- Dig deep, ruthlessly prioritize - Tear down competitor products, dive into internal consumer data, conduct and leverage user research, and juggle multiple priorities from multiple stakeholders to gather evidence that inform your priorities.
- Ship, Fast, Learn Fast - Inform product decisions with quantitative and qualitative data on user behaviour and experimentation (e.g. a/b testing, survey data, usability studies). Transform high level business objectives into best-in-breed consumer experience that amazes and delights our users while meeting aggressive business growth targets.
- Measure - Identify your goal and metrics to drive prioritization and timely delivery of products and experiments. Develop a set of KPIs and reporting and analytics to monitor, and report product trends. Quickly iterate based on insights from your analysis to continuously improve upon your KPIs.
- Lead - Own the business success of your product area and drive product initiatives from inception through execution by leading cross functional teams including risk, compliance, engineering, design, and marketing.
What you should bring:- 3+ years experience as a B2C product manage, Experience in working on products for families is a plus.
- You have great product and business instincts and use that expertise as the foundation for your product work.
- You have close familiarity with the US market
- You are fascinated by modern payments innovations, and eager to find ways to apply new technologies to old problems, in a way that delights both parents and kids.
- You are insatiably curious about consumer behaviour and desire to learn about those behaviours from talking to customers, gathering data, and using other resources to develop a hypothesis and validate it.
- You are highly analytical, utilising both quantitative and qualitative data to identify behavioural insights.
- Working cross-functionally is a way of life for you. You thrive in environments where you must bring different disciplines and points of view together and balance competing priorities and deadlines.
- You act. You know how to make things happen and figure out workarounds when the team hits roadblocks. You anticipate and plan for potential major problems.
- You have an ownership mentality and have a high level of accountability. You identify opportunities for improvement across product, process, communication and take the lead on implementing improvement.
- You are a creative and scrappy problem solver.
- Above all, you have a growth mindset and are goal-oriented.
Who we are:It takes a special team to aim for a never-been-done-before m