Account Executive
Calabrio, India
Job Description
We are looking for passionate, process-driven sales professionals with the ability to lead with insight, take control of the customer conversation and evangelize the Calabrio message. The primary responsibility of the Account Executive is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct sales. Prospect within the market, develop pipeline and close active opportunities. Support and leverage field marketing, product launches, product promotions, telebusiness, and other lead or sales generating programs. Experience with both direct sales is essential.
What you’ll be doing:
- Lead the achievement of associated territory sales quotas: software and services.
- Uncover, develop and lead all sales activities for the sale of Calabrio products, additional applications, and renewed maintenance within the existing customer base.
- Continually build a strong sales pipeline of well-qualified revenue opportunities.
- Develop and maintain strong relationships, fostering a high level of trust among key decision-makers.
- Design and execute an account plan for each customer, including strategy, actions, timeframes, milestones, and responsibilities.
- Effectively manage opportunities through Salesforce.com.
- Exhibit strong strategic thinking, initiative, and leadership skills.
We’re looking for:
- Ability to deliver excellent presentations in person and via phone conference calls.
- Strong communication skills with the capacity to translate complex technical concepts into business terms and communicate the business value.
- Proven ability to follow process-driven sales.
- Outstanding oral and written communication skills.
- Prowess to prospect within the end-user community.
- Excels within a cross-functional team environment.
- Accurate and dependable forecasting.
- Excellent time management, decision-making, and organization skills.
- Works effectively in a fast-paced, high-growth, and rapidly changing environment.
- Excellent customer service skills.
- Highly motivated, results oriented.
- Competitive zeal.
- Confidence, persistence, and an outgoing personality.
- Ability to learn new software quickly and become a power user.
- Drive to articulate needs for process improvements.
Requirements
- BA degree in a technical discipline or equivalent.
- Minimum 7+ yrs. of direct sales experience in a fast-growing high technology company.
- B2B software and/or technology direct sales experience in WFO/Call Center industry.
- Ability to travel 50%.
Benefits
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value mostworkplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!
About Calabrio:
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.
Awards amp; Accolades:
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are