Automation Engineer( Python + SSIS)
Rackspace, India

Job Family SummaryThe Full Stack Software Engineer uses initiative and standard programming practices to ensure the stability and security of Rackspace’s automated solutions. Provides a high level of technical support through the ownership of complex automations that enable Rackspace to better serve our internal and external customers. Applies creative problem-solving techniques to identify the source of problems, while at the same time keeping these customers aware of every step along the way. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.Career Level Summary· Requires working knowledge and experience in own job discipline and broadens capabilities· Continues to build knowledge of the company, processes and customers· Performs a range of assignments related to job discipline· Uses learned and prescribed guidelines or processes in analyzing situations· Receives a moderate level of guidance and directionCritical Competencies· Systems Thinking: Coordinates bringing together different stakeholders with varied perspectives to develop solutions to issues, and contributes own suggestions· Idea Creation: Points out problems with old technologies, applications, and processes to create effective solutionsKey Responsibilities· Develop and implement system enhancements that will improve the capabilities, performance, and reliability of automations· Define, design, and implement automated solutions· Build and support automations for deployment, diagnostics, and remediations run on customer devices including bulk and on demand solutions for end-user use· Create testing plans and test against and document automation scripts and programs· Design and develop automation scripts and programs in support of Rackspace and its customers· Create a series of automated actions that will allow for faster deployments and service restoration for internal facing systems and tools· Develop against current versions of the platforms supported by Rackspace· Contribute new and alternate ideas, approaches, and designs to evolve own feature area or to solve problems encountered in own feature area· Focus on a specific feature area or component· Influences functionalities that make broad contribution to our product and service offerings· Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts· Collaborate and share knowledge with other Engineers and Administrators on the support floorPerson SpecificationKnowledge· Proficient knowledge of Network fundamentals, including diagnostics with OS system tools· Proficient knowledge of server DNS, SMTP, and TCP/IP· Proficient knowledge of DNS, including diagnostics with system tools·