Senior Backend Engineer- CRM Integrations
Avoma, Inc., India

As a Senior Backend Engineer, you will be directly responsible for the experience our clients have on the platform by designing, building, and maintaining the server-side of Avoma. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up. As an early team member, we will work together to create the building blocks for our development strategy and set up the foundations and processes for future Software Engineers at Avoma.

We are seeking a talented and motivated Backend Engineer to join our dynamic team. As a Backend Engineer focused on CRM integrations, you will play a crucial role in enhancing and maintaining our system's connectivity with various CRM platforms, including Salesforce, HubSpot, Pipedrive, Zoho, Zendesk and more as we extend support to other CRMs.

Requirements

• CRM Integration Development:
• Design, develop, and maintain robust and scalable integrations with leading CRM platforms, such as Salesforce, HubSpot, Pipedrive, Zoho, Copper and Zendesk
• Implement and optimize data synchronization processes to ensure seamless communication between our system and CRM systems.
• Python and Django Development:
• Leverage your expertise in Python and Django to build efficient and maintainable backend solutions.
• Collaborate with cross-functional teams to integrate CRM functionalities into our existing applications.
• OAuth Authentication:
• Implement OAuth authentication protocols to securely connect our system with CRM platforms.
• Troubleshoot and resolve authentication-related issues to ensure a smooth and secure user experience.
• Webhooks Integration:
• Develop and implement webhook endpoints for real-time communication between our system and CRM platforms.
• Ensure the reliability and security of webhook processes for instant data updates.
• Batch Sync Processes:
• Design and implement batch synchronization processes for efficient and scheduled data transfers.
• Optimize batch sync processes to handle large datasets while maintaining system performance.
• Code Review and Optimization:
• Conduct code reviews to ensure adherence to coding standards, best practices, and security guidelines.
• Identify areas for optimization and implement performance improvements in integration processes.
• Documentation:
• Create comprehensive documentation for CRM integrations, including setup instructions, troubleshooting guides, and API documentation.
• Maintain up-to-date documentation to assist other team members and stakeholders.
• Collaboration:
• Collaborate with front-end developers, product managers, and quality assurance teams to deliver high-quality, integrated solutions.
• Participate in sprint planning, stand-ups, and other agile development activities.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 4+ years of experience as a Backend Engineer, amp; at least 1 year focusing on CRM/3rd party integrations.
• Strong proficiency in Python and Django web frameworks.
• In-depth understanding of OAuth authentication protocols.
• Experience working with API integrations, RESTful web services, webhooks, and batch synchronization processes.
• Deep understanding of third-party API integrations.
• Familiarity with CRM platforms such as Salesforce, HubSpot, Pipedrive, Zoho, Copper and Zendesk.
• Knowledge of cloud platforms like AWS
• Solid understanding of database systems and data synchronization processes.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Benefits

• Stock Option Plan
• Fast-paced, collaborative work environment
• Paid Time Off (Vacation, Sick and Public Holidays)

Job Rewards and Benefits