Associate Operations Specialist
Tryzens, India
Job Description
As the Associate Operations Specialist, you will be working closely with the Project Managers to monitor project resourcing levels and maintain consistent standards of planned work across the projects.
You will be part of the Operations team and will work with the team to add and update resource demand that is sent in by the Project Managers. You will act as the central point of contact for any resourcing and timesheet requirements.
You will have the opportunity to work in a growing company, learn about PMO governance and analytics as well as gain an understanding of how major IT, eCommerce and digital projects are run.
Requirements
Resource Planning
· Action resource requests and updates daily amp; in line with the weekly deadlines
· Maintain resource allocation up to a year out
· Review resource allocation for next three months and work with Project Managers to ensure even and full coverage across their projects
Timesheet Management
· Open timesheets and move worklogs as requested by Project Managers
Reporting
· Circulate various internal reports with the Practice leads and leadership team in a timely manner
· Reconcile reports in line with company guidelines and provide feedback
Jira
· Creation and administration of new accounts amp; folios in Jira in line with contractual agreements
· Administration of user management
Internal Team Collaboration
· Participate in internal team meetings
· Support senior Ops in team operational tasks
Essential
- Advanced Excel user
- Strong analytical, interpretation and reporting skills
- Excellent people skills, with an ability to work with a wide range of stakeholders
- Strong administrative and organisational skills required, as is a focused attention to detail
- A proven willingness to learn, a positive service attitude, and an ability to work in a dynamic, high demand work environment
Desirable
· Experience working in an IT Project Delivery or Project Management Office environment
· Some knowledge of project management tools and methodologies like MS Project/Prince 2
· Exposure to issue management, collaborative and reporting tools E.g. Jira, Confluence, PBI.