Director, Business Operations
Dew Software, India

Dew Software, a leading player in the Digital Transformation space, is seeking a highly skilled and experienced Director of Business Operations to join our team. In this role, you will play a pivotal role in driving the strategic growth and operational efficiency of our organization. As a global company with an impressive track record, we take pride in our commitment to quality and excellence. With 14 development centers spread across 9 countries, we leverage diverse talent and expertise from around the world. We are privileged to collaborate with Fortune 500 companies, supporting them in their digital transformation journeys.

As the Director of Business Operations, you will have the opportunity to lead a talented team and oversee various operational aspects of our organization. You will be responsible for implementing and optimizing processes, developing business strategies, and ensuring a seamless workflow across different departments. In addition, you will collaborate closely with our clients to understand their needs, align our services with their goals, and drive customer satisfaction.

At Dew Software, we pride ourselves on our cutting-edge technologies and our innovative approaches to deliver exceptional outcomes. Join our team and be a part of our mission to drive digital innovation and transformation for Fortune 500 companies, contributing to their continued success and growth.

• Lead the development and implementation of operational strategies to ensure the organization's growth and sustainability.
• Oversee the day-to-day operations, ensuring business goals and objectives are achieved.
• Collaborate with cross-functional teams to identify areas of improvement and implement process enhancements.
• Develop and maintain strong relationships with clients, understanding their needs, and ensuring their satisfaction.
• Analyze market trends and competitor activities to identify potential business opportunities.
• Monitor and manage key performance indicators (KPIs) to evaluate the effectiveness of operations.
• Drive initiatives to enhance operational efficiency, including automation and digitization.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience in business operations or a similar role, preferably in the digital transformation or IT services industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Solid understanding of business operations and financial management.
• Strong project management skills with the ability to handle multiple priorities.
• Proficient in using technology tools and platforms to optimize business processes.

Job Rewards and Benefits