Conversational Full Stack Developer
Sinch, India
Job Description
Do you like the idea of working with introducing new conversational solutions to the market? Do you want to help us in crossing the chasm and reinvent Sinch? Come join our CPaaS unit as a Conversational Developer!
The world is changing, new technology is constantly being available WhatsApp, RCS, Instagram, Facebook Messenger, Line, Telegram is the next generation of Text messaging available for us. With these channels there are endless opportunities to create automated conversations through AI and introduce new solutions for companies to engage with their customers.
Our team’s objective is to bundle our existing (and future) products and introduce them as combined solutions the market.
The products we will work with initially are Conversational API, Chatlayer, Contact, Contact Pro and Campaign Manager - combining these products opens up for endless possibilities.
We have already conducted several successful business cases across the globe, we are looking for daring and curious professionals, focused on the client and results to complement our team in the regions of EMEA, APAC and North America.
The essence of the role
As part of this Enterprise Solutions Product Area, you will be the developer of our solutions, the one who will give life to our solutions, connecting our products with APIs and creating conversational flows for enterprise brands.
Many times, we will have to "crack the code" to solve challenges to our clients.
Therefore, we are looking for people who are curious and easily adapt to different challenges.
The professional must be located in APAC, preferably India
As our new full stack Developer, you will:
- Create chatbots and voicebots within our products.
- Create and maintain REST API's for the use of various solutions
- Use Node.js, TypeScript and Serverless technology to implement components
- Design and build database tables or caches and implement storage of data in SQL and No-SQL environments
- Integrate with different back-end systems (CRM, Service Center, Marketing Cloud)
- Build end-to-end experience for end customer from their first interface with the company through the successful end of the conversation
- Collaborate with our product team to build solutions that serve our customers.
- Acting in the implementation of integrations with other services of our ecosystem and third parties.
- Understand the local and regional differences that will be necessary to adapt our solutions to the market, understanding the current and future competitive product offering.
- Communicate with other regional and global teams about insights and opportunities, as well as relevant local facts that impact the development of any market, for example, local regulations, relevant technological differences, among others.
- Reduce complex problems down to their most simple core and effectively resolve them.
You will play an important role in shaping the Solutions Team strategy and how to solve its biggest challenges to scale our business. You will have direct impact on the success of a high growth area within Sinch.
We are looking for a developer to be part of our development team, with a focus on building chatbot conversation flows or full systems that solve our customers' problems (enterprise companies).
You will build AI Chatbots on our platform, integrate with API's and create solutions that connect our customers to their end users.
Who are you?
We believe you are an intrapreneur (internal entrepreneur). We believe you have ‘crossed the chasm’ before and have experience in bringing new exciting innovative products to a level of adoption by enterprises. You are a self-starter who thrives in a changing environment and are comfortable with ambiguity. You have the ability to connect the dots and build productive (internal and external) relations at all levels and are comfortable in coaching and influence both your team and senior management.
In order to contribute to this role, you must have:
- You must have at least 5 + years of experience in Software Development.
- Good knowledge of programming logic and data structure (Experience in at least 1 programming language)
- Experience in developing integrations with REST API's
- Interest in working with JavaScript / TypeScript / NodeJS
- Experience in IT solution design and deployment
- Ability to work with multidisciplinary teams.
- Experience in Agile project methodologies.
- Strong knowledge and interest in emerging technologies.
- Willing to work across timezones (shifting work hours a bit later)
- Experience with AWS cloud (Preference will be given to AWS Certified Developer/ Practitioner),
- Experience in CI/CD - Git