Technical Support Manager Jobs in India, Latest Technical Support Manager Jobs in India

A Technical Support Manager (TSM), is responsible for managing product users, routing and assigning requests to the support team and onboarding team, managing SLAs (Service Level Agreements), active reporting, and monitoring product users and billing on Stripe involves a combination of leadership, technical, and customer-centric responsibilities.As part of our larger global Client Platform and Support team, you will work closely with Product Management, Engineering and the DevOps teams to implem

Come Join UsExperience.com - We make every experience matter more . . . Position SummaryPosition Title: Client Support Manager (Technical)Job Location: RemoteEmployment Type: Full TimeTimings: US Shift TimingsExperience.com is looking for a driven and experienced Client Support Manager (Technical) to join our hybrid (onsite-offshore) company. The ideal candidate has 10 years experience as a Technical Support Manager and will be responsible for managing both human (Philippines and India) and A

Sinch, a leader in cloud communications, is seeking a skilled Manager of Technical Support to join their team. As Manager- Technical Support, you will play an important role in supporting Sinch's customer base by providing technical assistance and support to both clients and internal teams. Sinch partners with leading enterprises and startups across the globe to enrich engagement and improve communication with customers. As a trusted carrier of 25 billion API calls per year, Sinch is committed t

We are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (cPaas) provider the connector between the two through our messaging, voice and video solutions. By year end Sinch will be over 5000 employees in more than 50 countries with one of our engineering hub at Noida location.Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest cPaaS and m

We are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (cPaas) provider the connector between the two through our messaging, voice and video solutions. By year end Sinch will be close to 4000 employees in more than 50 countries with one of our engineering hub at Noida location.Our APIs and platform deal with over 145 billion engagements annually. Sinch, 2nd largest cPaaS a

Are you ready to put your mark on one of Sweden’s most leading tech brand? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. It is the technical support team’s role to put us into the spotlight. Are you up for the challenge?The essence of the roleAs Executive-Technical Support, you will develop relationship with customer by resolving their quires related to product/application.As our new ROLE you will:- Maintains customer rel

Are you ready to put your mark on one of Sweden’s most leading tech brand? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. It is the 24*7 Support Team’s role to put us into the spotlight. Are you up for the challenge? The essence of the roleAs our new ROLE you should have: - Eagerness and ability to understand client needs and modify customer handling process in order to improve CSAT for government clients. - Provide regul

About KnorexEstablished in 2010, Knorex is a cutting-edge advertising technology MNC with offices across USA, Australia, China, Singapore, Vietnam, India, Thailand and Malaysia. Knorex provides Precision Performance Marketing products and solutions to the world’s leading brands and media agencies. With its full-stack platform, Knorex XPO (Unify to Simplify - Knorex XPO - The Ultimate Universal Marketing Platform to Power Business Growth | Knorex.com ) supplies the technology platform to deliver

About KnorexEstablished in 2010, Knorex is a cutting-edge advertising technology MNC with offices across USA, Australia, China, Singapore, Vietnam, India, Thailand and Malaysia. Knorex provides Precision Performance Marketing products and solutions to the world’s leading brands and media agencies. With its full-stack platform, Knorex XPO (Unify to Simplify - Knorex XPO - The Ultimate Universal Marketing Platform to Power Business Growth | Knorex.com ) supplies the technology platform to deliver

EdCast is the AI-Powered Knowledge Cloud solution for unified discovery, personalized learning, and knowledge management across the enterprise. Its award-winning platform is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. EdCast's offerings include its Learning Experience Platform (LXP) and MyGuide's in-app guides, intellig

About 24-7 Intouch 24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.For more on our culture, follow the link to Our Story - https://youtu.be/a6CvsUKYN8g About the JobThe Tec

Have you ever wanted to be on the ground floor of a well-funded, rapidly growing global startup that is disrupting the grocery industry? We are a dedicated team of professionals with a passion for grocery and who help grocers thrive by making sure our team at Takeoff thrives. Our core values are what drive our decisions every day. We foster an accessible, approachable, and supportive environment and work together to reach new milestones and motivate each other towards excellence. Our team is on

ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit IceMortgageTechnology to learn more. The Manager, Customer Support acts as a leader, coach, and supervisor of a team of customer support professionals. As a leader, the Manager will

ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit IceMortgageTechnology to learn more. The Manager, Customer Support acts as a leader, coach, and supervisor of a team of customer support professionals. As a leader, the Manager will

Lead a shift of Technical Support team which is Level 1 Support for Zycus customers Manage and monitor operational activities such as OLAs, SLAs compliance. Assist the Tech Support Manager in Organizing, Planning and Implementing Strategy to drive improvement in the Technical Support team Ensure excellent CSATs by monitoring and driving improvement in FCR, SLA Adherence (TAT), Quality, Team Knowledge leading to correct issue analysis, prioritization and troubleshooting Conducting Daily checks on

Lead a shift of Technical Support team which is Level 1 Support for Zycus customers Manage and monitor operational activities such as OLAs, SLAs compliance. Assist the Tech Support Manager in Organizing, Planning and Implementing Strategy to drive improvement in the Technical Support team Ensure excellent CSATs by monitoring and driving improvement in FCR, SLA Adherence (TAT), Quality, Team Knowledge leading to correct issue analysis, prioritization and troubleshooting Conducting Daily checks on

DescriptionWhat you'll do:We are looking for Management Graduates in Supply Chain Management or Operations Management to join us a Technical Account Manager and provide Premium Support to our premium customers. Wondering what will you be doing? You will in this role be part of a Global Team and work with our global customers in implementing our AI driven procurement solution. Our Technical Account Manager play a very critical role in solving business problems for our Customers. They possess a

DescriptionWhat you'll do:We are looking for Management Graduates in Supply Chain Management or Operations Management/ Engineers to join us a Technical Account Manager and provide Premium Support to our premium customers. Wondering what will you be doing? You will in this role be part of a Global Team and work with our global customers in implementing our AI driven procurement solution. Our Technical Account Manager play a very critical role in solving business problems for our Customers. They

Customer Technical Support Manager Salary plus BonusUnlimited Holidays and other benefitsMishiPayAbout Mishipay: MishiPay (https://mishipay.com/) was founded in 2015 by Mustafa Khanwala (/in) and Tanvi Bhardwaj (/in), bringing the best of the online checkout experience to physical stores.We do this with our Scan, Pay and Go experience. Using our native apps on Android or iOS, or our web app available on Chrome or Safari, customers scan the products they wish to buy in store using their own ph

MishiPay, BangaloreRole - Technical Support ManagerAbout Mishipay: MishiPay (https://mishipay.com/) was founded in 2015 by Mustafa Khanwala (/in) and Tanvi Bhardwaj (/in), bringing the best of the online checkout experience to physical stores.We do this with our Scan, Pay and Go experience. Using our native apps on Android or iOS, or our web app available on Chrome or Safari, customers scan the products they wish to buy in store using their own phone and pay instantly. This eradicates the need