Team Lead Customer Experience Jobs in India, Latest Team Lead Customer Experience Jobs in India

As our Team Leader Customer Experience, you are expected to handle a team of highly skilled resources whose goal is to engage high-value players. This team is responsible for user engagement, activation, and driving revenue through users. There is a thin line where the personalization in user conversation and professionalism meet. You need to ensure that the team is walking that line and unlocking the true player potential. Responsibilities: - Manage the Host Team and will be able to Resolve c

We are looking for a Team Leader Customer Experience (Escalations) who is expected to possess a depth understanding of processes and products. The role is very critical to the organization since all the threats are also managed by the escalations team. You are expected to know exactly what is being communicated on each and every call that the team dials. You are expected to be a problem solver who is able to proactively resolve user and team conflicts. Core to our culture, you will work in smal

As our Team Lead- Quality Assurance Customer Experience, you will lead a team dedicated to improving our ability to deliver and provide the best customer experience. You will be the custodian of the Quality, Training, and Knowledge Management team. RESPONSIBILITIES- Participate in design of call/email/chat monitoring formats and quality standards. - Perform call/email/chat monitoring and provides trend data to internal team members and managers . - Use quality monitoring data management sys

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education.ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruit

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education.ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruit