Manager Customer Experience Jobs in India, Latest Manager Customer Experience Jobs in India

Laundryheap is an award-winning and industry-leading startup that is revolutionizing the world of laundry and dry cleaning. We are proud to collect, clean, and return customers' orders in as little as 24 hours, making us the fastest in our industry.Headquartered in the UK, our service is available in 11 international markets, and we’re currently in the process of expanding further across Europe, Asia, and North America.To further develop and optimize our customer support efforts, we are currentl

Are you passionate about smart home products and technology amp; do you love providing an exceptional customer experience? At the Digital Dreams store, you connect consumers, professionals with smart home products to make it easier for them to control and automate their homes. You are part of a team that’s passionate about technology. With your understanding of business needs and enthusiasm for Digital Dreams, you find great satisfaction in offering powerful, innovative solutions to each custome

Location: Mumbai/ BangaloreWhat’s the story?Nium started out as InstaReM in 2015 with a vision to simplify the digital cross-border payments experience for complex markets. Over time, we grew into a global Fintech platform, regulated in over 40 markets and reaching 180 countries. Today we are a universal plug for financial services and our BaaS offering straddles cross-border payments, card issuance and collections by way of capability. We have clients in all 6 continents and have diversified ou

About Plutus Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1959 ...and extra layers embedded on top of it are causing outage - UK FCA in its annual report. In other words, banking systems are outdated and cannot be easily modernized. Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking t

As Manager/Senior Manager Strategy -Customer Experience, you will be a Leader to champion all our users’ happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as amazing support experiences by providing users with a personal touch and applying unconventional strategies.Requirements- Construct strategic programs to improve Customer Experience and drive key metrics for success while working in close collaboration with our leaders

As our Assistant Manager Customer Experience -Training amp; Quality, you will lead a team dedicated to improving our ability to deliver and provide the best customer experience. You will be the custodian of the Quality, Training, and Knowledge Management team.Requirements- Constantly improve quality audits across various teams. - Ensure improvement and sustainability of processes based on quality audits. - Assist the Operations team in employing innovative methods and give feedback to improve

As Senior Manager Customer Experience, you will be a Leader to champion all our users’ happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as amazing support experiences by providing users with a personal touch and applying unconventional strategies.Requirements- You will work hands-on with the leadership team and help build, lead, and manage India’s fastest-growing gaming startup’s Customer Service, support, and success Divi

About Plutus Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1959 ...and extra layers embedded on top of it are causing outage - UK FCA in its annual report. In other words, banking systems are outdated and cannot be easily modernized. Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking t

About Nium Nium is a next-generation financial services platform?that enables companies around the world to unlock new revenue opportunities and improve cash flow economics.Nium is a leader in its geographical and payment service breadth, owning licenses in the world’s largest and fastest-growing economies. Our modular platform allows banks, payment providers, travel companies, and other businesses to collect and disburse funds in local currencies to over 100 countries, plus issue physical and

As our Manager Customer Experience, you will endeavor to provide an excellent user experience and believe that behind every successful product excellence is customer delight. You will drive our products' success through your vision for excellence in customer resolutions and support experiences across all channels. Responsibilities: - Enable and motivate team members to deliver exceptional customer experiences through ongoing support, development, empowerment and positive reinforcement. - Outli

About Plutus Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1959 .and extra layers embedded on top of it are causing outage - UK FCA in its annual report. In other words, banking systems are outdated and cannot be easily modernized. Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking to

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education.ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruit