Support Technician Jobs in Bissau, Latest Support Technician Jobs in Bissau

Company Introduction: Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-

Job Family SummaryResponsible for delivering a great customer experience. The first point of contact to provide technical and non-technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution. Expected to follow process, display good judgment in decisions, and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to

Job Title: Human Integration Layer (ADCO)Experience supporting- Global Clients (Preferably US/UK) providing support (Microsoft Office, Windows, Linux, Network security)Education :- (Qualified Graduates only)Communication: Excellent communication skills * Must be open to work in shifts 24/7 * Rackspace is at a very exciting point in its history, making large acquisitions and bringing even more talent on board. If you would like to be part of this journey, working with the industry’s best, why not

Experience supporting- Global Clients (Preferably US/UK) providing support (Microsoft Office, Windows, Linux, Network security)Education :- (Qualified Graduates only)Communication: Excellent communication skills * Must be open to work in shifts 24/7 * Rackspace is at a very exciting point in its history, making large acquisitions and bringing even more talent on board. If you would like to be part of this journey, working with the industry’s best, why not join the Technical Support group here in

Key Responsibilities· Resolve or escalate level-appropriate technical issues for customers in accordance with team playbook guidelines via phone and ticketing· Secure, administer, and improve customer technical issues which can include OS level, webserver, database server, applications server, DNS, SMTP, user management and permissions, or other software issues· Troubleshoot monitoring alerts and create tickets accordingly· Escalate support requests according to escalation procedures· Second rol

Job Family SummaryResponsible for delivering a great customer experience. The first point of contact to provide technical and non-technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution. Expected to follow process, display good judgment in decisions, and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to

Experience supporting- Global Clients (Preferably US/UK) providing support (Microsoft Office, Windows, Linux, Network security)Education :- (Qualified Graduates only)Communication: Excellent communication skills * Must be open to work in shifts 24/7 * Rackspace is at a very exciting point in its history, making large acquisitions and bringing even more talent on board. If you would like to be part of this journey, working with the industry’s best, why not join the Technical Support group here in

Job Family SummaryResponsible for delivering a great customer experience. The first point of contact to provide technical and non-technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution. Expected to follow process, display good judgment in decisions, and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to

Job Family SummaryResponsible for delivering a great customer experience. The first point of contact to provide technical and non-technical support to customers over chat, phone and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first line resolution. Expected to follow process, display good judgment in decisions, and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to