Technical Support Manager Jobs in Bengaluru, Latest Technical Support Manager Jobs in Bengaluru

A Technical Support Manager (TSM), is responsible for managing product users, routing and assigning requests to the support team and onboarding team, managing SLAs (Service Level Agreements), active reporting, and monitoring product users and billing on Stripe involves a combination of leadership, technical, and customer-centric responsibilities.As part of our larger global Client Platform and Support team, you will work closely with Product Management, Engineering and the DevOps teams to implem

Lead a shift of Technical Support team which is Level 1 Support for Zycus customers Manage and monitor operational activities such as OLAs, SLAs compliance. Assist the Tech Support Manager in Organizing, Planning and Implementing Strategy to drive improvement in the Technical Support team Ensure excellent CSATs by monitoring and driving improvement in FCR, SLA Adherence (TAT), Quality, Team Knowledge leading to correct issue analysis, prioritization and troubleshooting Conducting Daily checks on

DescriptionWhat you'll do:We are looking for Management Graduates in Supply Chain Management or Operations Management/ Engineers to join us a Technical Account Manager and provide Premium Support to our premium customers. Wondering what will you be doing? You will in this role be part of a Global Team and work with our global customers in implementing our AI driven procurement solution. Our Technical Account Manager play a very critical role in solving business problems for our Customers. They

Customer Technical Support Manager Salary plus BonusUnlimited Holidays and other benefitsMishiPayAbout Mishipay: MishiPay (https://mishipay.com/) was founded in 2015 by Mustafa Khanwala (/in) and Tanvi Bhardwaj (/in), bringing the best of the online checkout experience to physical stores.We do this with our Scan, Pay and Go experience. Using our native apps on Android or iOS, or our web app available on Chrome or Safari, customers scan the products they wish to buy in store using their own ph

MishiPay, BangaloreRole - Technical Support ManagerAbout Mishipay: MishiPay (https://mishipay.com/) was founded in 2015 by Mustafa Khanwala (/in) and Tanvi Bhardwaj (/in), bringing the best of the online checkout experience to physical stores.We do this with our Scan, Pay and Go experience. Using our native apps on Android or iOS, or our web app available on Chrome or Safari, customers scan the products they wish to buy in store using their own phone and pay instantly. This eradicates the need

Atlassian is continuing to hirewith all interviewing and on-boarding done virtually due to COVID-19.All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office. Position Summary:The Technical Support Manager (Cloud EMEA) is responsible for managi